Privacy Policy

Last updated: 9 November 2026

ScanTract ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

  • Account details: Information you provide, which may include your name and email address.
  • Documents: Contracts and files uploaded by you. These remain your property.
  • Usage Data: Device information, IP address, and activity logs.

2. How We Use Your Information

  • To provide and improve our AI contract review services.
  • To personalize your experience and deliver relevant features.
  • To manage accounts, support requests and services you choose to use.
  • To comply with legal and regulatory obligations.

Email subscriptions and consent

When you subscribe for ScanTract newsletters, beta invitations, Kickstarter announcements or individual consumer campaign updates, we collect your email address, the signup form and interests you choose, and the date and wording of your consent. We may also record the campaign source and UTM attribution parameters associated with your visit.

We use an email communications provider to manage subscriptions, organise audiences by interest and send relevant messages. Subscription details may be processed by service providers outside Australia. You can unsubscribe using the link in any marketing email or contact hello@scantract.co about your email preferences.

Our forms request explicit email marketing consent. Joining an interest list does not promise beta access, guarantee a Kickstarter reward or require you to provide documents related to a consumer dispute. When you access our campaign guides, you do not need to subscribe.

3. Document Processing, Storage & Security

ScanTract's document tools may process text locally in your browser or submit documents and extracted text to our servers and third-party processing services. Depending on the feature, processing may involve cloud infrastructure including cloud file storage, authentication and AI analysis services.

Some document processing happens in the browser. When an authenticated user saves an analysis, we may retain the original uploaded document in cloud storage alongside extracted text, analysis records and AI processing inputs and outputs. Users can delete supported saved analyses through their dashboard; this removes the database record and associated original file from active storage. Older legacy documents may require a manual deletion request. Deletion does not immediately erase provider backups or copies previously processed by third-party services. Retention varies by workflow. We do not currently guarantee that every document is automatically deleted after 30 days, or that files are never retained.

We use service-provider and platform security controls to protect information. Please avoid uploading information you do not have permission to process. For questions about document retention or deletion, contacthello@scantract.co. Saved privacy protection plans can also be deleted from the dashboard. The policy analysis tool no longer creates new persistent URL-based policy analysis cache entries, although existing historic entries are subject to a separate cleanup. Signed-in eligible account holders can request permanent deletion of their ScanTract account and associated saved records from the Account page. We require password re-verification and a clear confirmation; removal may continue after the request is accepted. If a step cannot be verified, processing may pause for manual review rather than claim completion. Some legacy records or files may also require assistance. Automatic expiry of all saved documents is not available, and third-party processing, provider backups and records retained for security, audit or legal purposes follow separate retention arrangements. Contact us for account-related data removal questions or help with a legacy document.

4. Sharing Your Information

  • We do not sell or rent your information to third parties.
  • We may share data with trusted service providers (e.g., cloud hosting, payment processors) bound by confidentiality agreements.
  • Disclosure may occur if required by law, regulation, or legal process.

5. Your Rights

  • Request access to your data.
  • Delete supported saved contract analyses and privacy plans from your dashboard, or request help deleting older records.
  • Use the signed-in Account page to request deletion of an eligible ScanTract account, with password re-verification and explicit confirmation. Contact us for a pending or blocked request, legacy records, or other data-removal questions. Backups, third-party copies and records subject to security, audit or legal retention are not necessarily removed immediately.
  • Opt-out of optional communications.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

7. Contact

If you have questions, contact us at: hello@scantract.co.