Last updated: 9 November 2026
ScanTract ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
When you subscribe for ScanTract newsletters, beta invitations, Kickstarter announcements or individual consumer campaign updates, we collect your email address, the signup form and interests you choose, and the date and wording of your consent. We may also record the campaign source and UTM attribution parameters associated with your visit.
We use an email communications provider to manage subscriptions, organise audiences by interest and send relevant messages. Subscription details may be processed by service providers outside Australia. You can unsubscribe using the link in any marketing email or contact hello@scantract.co about your email preferences.
Our forms request explicit email marketing consent. Joining an interest list does not promise beta access, guarantee a Kickstarter reward or require you to provide documents related to a consumer dispute. When you access our campaign guides, you do not need to subscribe.
ScanTract's document tools may process text locally in your browser or submit documents and extracted text to our servers and third-party processing services. Depending on the feature, processing may involve cloud infrastructure including cloud file storage, authentication and AI analysis services.
Some document processing happens in the browser. When an authenticated user saves an analysis, we may retain the original uploaded document in cloud storage alongside extracted text, analysis records and AI processing inputs and outputs. Users can delete supported saved analyses through their dashboard; this removes the database record and associated original file from active storage. Older legacy documents may require a manual deletion request. Deletion does not immediately erase provider backups or copies previously processed by third-party services. Retention varies by workflow. We do not currently guarantee that every document is automatically deleted after 30 days, or that files are never retained.
We use service-provider and platform security controls to protect information. Please avoid uploading information you do not have permission to process. For questions about document retention or deletion, contacthello@scantract.co. Saved privacy protection plans can also be deleted from the dashboard. The policy analysis tool no longer creates new persistent URL-based policy analysis cache entries, although existing historic entries are subject to a separate cleanup. Signed-in eligible account holders can request permanent deletion of their ScanTract account and associated saved records from the Account page. We require password re-verification and a clear confirmation; removal may continue after the request is accepted. If a step cannot be verified, processing may pause for manual review rather than claim completion. Some legacy records or files may also require assistance. Automatic expiry of all saved documents is not available, and third-party processing, provider backups and records retained for security, audit or legal purposes follow separate retention arrangements. Contact us for account-related data removal questions or help with a legacy document.
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.
If you have questions, contact us at: hello@scantract.co.